Please make sure another organisation has not used the same name, so you could just add your location or relavent name. You have the ability to have multiple admins, so soon you can ask your fellow team members. If they have left please create a new account.  

Are you not receiving the email code on the new platform? 
Can you please try and create a new account first?  It may be that you do not have an account
If your emails still not working please try and if you are not receiving the code, we think it´s due to the new email system policies from Google and Microsoft. Please ask the IT team to whitelist it. If you are still having issues please let us know.

Please create a new account. We have noticed a high volume of people trying to use the old login on the new platform. We encourage to create a new account and roles, because they will be fresh, the info will match the new fields and seen by more potential recruits

Have you received an invite link as an admin? 

Please make sure you match the email with the invite link  

Please create a new account. We have noticed a high volume of people trying to use the old login on the new platform. We encourage to create a new account and roles, because they will be fresh, the info will match the new fields and seen by more potential recruits! 

You need to create and join as a separate user account for personal. We are working on the personal and organisation switch accounts, at the moment if you are trying to view it please create an account first Thanks!

We are building out new features and already have loads of things in the pipeline to improve. We will start to share these with you here so you can be kept in the loop. The main things we have been working on to get this far, is to improve the user experience and search results for the volunteer and improve the administration so it´s clearer and easier. We are constantly doing this so bear with us whilst we catch up with some of the features we had before whilst bringing new ones to the table. We are building a new messaging tool and a campaign tool and lots lots more to come! If you want to get back into the old account you can do here https://legacy.doit.life/

This is where you can invite members to become part of your ecosystem and segment the audiences so existing volunteers and corporate partners can join. If you manage branches or delegated structures you can invite them in via the partners tab.

This language really just means an admin dashboard that´s tailored to a set audience. So you can have an ecosystem which is for volunteers or the general public and one for corporations which is more private. And it keeps it open for donors and is flexible enough to help expand out in the future or integrate with your CRM. You can also activate public apps or soon your own apps, or join other ecosystems. It also can be used to segment your groups and structures which large organisations may have or if you broker for organisations you can see their activities and manage permissions very similar to before but in a much more organised fashion!

An app is a place where you can put all your roles, a bit like a profile page, except a bit more than that because you can and will start to be able to embed it on your website, invite followers to connect to it and generally customise it to your branding. More to come on this! We are looking to have a publish to the app store on mobile but would love your feedback on it!