The Felix Project

King’s Freezers Project Grant

Thanks to the supporters of the King's Freezers project which provided you with a new fridge and / or freezer, you are now being offered a grant of £300 towards the running costs of your new equipment.The grant is expected to be used to help with the costs of running the new fridge or freezer, however we appreciate that you may wish to use the grant for other expenses that will ultimately allow you to free up your budget to contribute toward the running costs.

You have already supplied us with the details of who the grant will be issued to at your organisation in the form of a virtual debit card. our partner Do IT is managing the process of activating the grant on the debit card.

Please follow the instructions you have been sent and the information in the frequently asked questions below.

If you have any questions about this process you can contact thefelixproject@doit.life

How to get started & FAQ´s

How do I activate my virtual card?

1. To activate your virtual card, you first should recieve a text message and email from Doit with a card number
2. Go to this link and enter the card number from the SMS message.
3. Enter your date of birth
4. Then enter a username and password
5. Login and click view card details and save your card details somewhere safe when you need to pay for a utility bill or online payment or alternatively use your phone to add it to apple or google play. By clicking the wallet, add manually and entering the details.
Please refer to the instructional video provided here.
Click display card details button - save this information somewhere safe (card number, security code and expiry date)
Then login to your apple or google play wallet and click the plus button to add the card details, choose manually and enter the card details. This will then store your virtual card on your phone
To spend it, open your wallet icon on your phone, choose your card and double click your phone to make the purchase.

I don´t have a mobile phone or google or apply pay

If you want to spend it on the web and have not used your phone or do not have a phone just enter the card details on the check out screen.

To log back in to see your balance, enter your user name and password and next step is toenter a verification code, this will be sent to your phone by SMS.

What can I spend it on?

Grant funds can be expended on expenditures directly related to your organisation's operations. We recommend allocating the funds towards essential expenses such as utility bills.

Who do I contact for support?

For assistance or inquiries, please reach out to our support team at thefelixproject@doit.life. We endeavour to respond to all queries within 48 hours throughout the working week 9-4pm.

Can I use apple and google play on my phone?

Yes you can connect your virtual card to google or. apply pay so when you pay for items, you can use this.

I didn´t add date of birth, what do I use?

Use your memorable information date, that you decided you to use when sharing data for the grant..

Where can I spend the funds?

You can spend the card anywhere that accepts Mastercard cards. Just look for the Mastercard Acceptance Mark.

How long do I have to spend it?

You have a period of 6 months from the date of activation to utilize the grant funds. Any remaining balance on your virtual card upon the conclusion of the 6-month period will expire and become void. We advise utilizing the grant funds in their entirety within the stipulated time frame.

What can I not spend it on?

Grant funds cannot be used for activities such as gambling, purchasing adult content, or acquiring tobacco and alcohol products. We advise against volunteering expenses such as meals out.

Can I transfer my grant to another individual or organization?

No, the grant is non-transferrable and is intended solely for use by the recipient organization for its designated purposes.

What if the admin, who´s name the card is in, has left?

Please make sure to hand over the card details to the team. If this has not happened, please contact us, and we will deactivate that card and reissue a new one.